General
User Cards
These are the cards that must be
opened for each user in order to monitor their actions and also to determine
their privileges. The user names and passwords are used when first starting
the software. User actions can be manipulated, by assigning them privileges
as desired using the user card screen forms.
Figure 1 User Cards
User Name, User Code and Password must be entered
in the appropriate boxes as soon as the program starts.
User actions can be manipulated, by assigning them privileges as desired,
with the user cards. The Insert button records all actions.
Users can be assigned a Front Cash with the Special Code 2 field.
Printer
Cards
MS-DOS is used in the Printer Cards’
window to ensure harmonious performance of the printers with the program.
Figure 2 Printer Cards
The Parameters
Front Office
Parameters
Hotel Definition
Figure 3 Front
Office Parameters / Hotel Definition
The Hotel Logo,
Hotel Name, Hotel Address, Province, District, Tax Office, Telephone,
Fax and E-Mail information of the program user’s Hotel are entered.
General
Figure 4 Front
Office Parameters / General
The foreign currency to be used
in the reports and the statistics is selected by clicking on the selection
window in the F. Currency field.
The listed lines that appear upon clicking on the selection window in
the Currency Rate Calculation field are the foreign currency options
defined in the Sentez Delux / Setup
Program / Foreign Currency Parameters section.
Figure 5 Foreign Currency Parameters
It defines the foreign
currency value to be used in the foreign currency transactions done on
Front Cash Receipts or Department Revenue Receipts in the Front Cash module
of the SentezDelux Program.
The listed lines that appear upon clicking on the selection window in
the Change Rate Calculation field are the foreign currency options
defined in the Sentez Delux / Setup
Program / Foreign Currency Parameters section. It defines the foreign
currency value to be used on the Change slip in the Front Cash module
of the SentezDelux Program.
The current VAT rate is entered in the VAT Rate field. This rate
will appear in the Department Cards as the default value.
The number of hours during which the room that the guest checked-out from
is likely to be prepared for the next check-in is entered in the Room
Maintenance Time field.
In the Cleaning/Change (Day) field, first, the interval as the
number of days at which the room is going to be cleaned and then the interval
as the number of days at which the bed sheets is going to be changed,
are entered. The information report of that section is taken from the
Room Reports component of the Reports module of the Sentez Delux software.
The Nationality selected by clicking on the selection window in the Default
Nationality field appears as the default value in the Nationality
field of the SentezDelux Setup Program
/ Booking Card and Check-In Card sections.
In the Cancel DeadLine (Days) field, the number of days, which
a booking can latest be cancelled before, is entered.
New bookings entries can be made until the date entered in the Booking
date Interval field. The program will not allow entries for the dates
after the limit value.
If “Yes” is selected by clicking on the selection window in the Takeover
Balances of External Guests?, the balances of the various expenses
of the external guests who do not stay at the hotel are taken over. If
“No” is selected the balances will not be taken over.
If “Yes” is selected by clicking on the selection window in the Auto-Create
Guest Card on Check In? field, a new card will automatically open
for the new guest after the previous guest’s name and surname are entered
during Check-In. If “No” is selected, an entry will have to be made by
the user before the Check-In, in the Sentez Delux Program / Guest Card
section.
The documents to be taken from the guest during the Check-Out operation
are selected by clicking on the selection window in the Check-Out Documents
field. The options appear on the list screen as “None”, “Account”, “Invoice”
and “All”.
The name of the printer that shall be used to print the accounts will
be written in the Account Printer field. If the printer name is
written, the account printout will automatically be send to the selected
printer at Check-Out.
The name of the printer that shall be used to print the invoices will
be written in the Invoice Printer field. If the printer name is
written, the invoice printout will automatically be send to the selected
printer at Check-Out.
The value entered as hours in the Departure Time field appears
as the default value in the Departure Time field at the SentezDelux Setup
Program / Check-In Card section.
If it is desired to use the Log File in the Record Control System
field, the selection window will be clicked on and “Yes” will be selected.
If “Yes” is selected by clicking on the selection window in the Interval
Operation File field, this will cause the results to be printed in
an external file when operations like Check-In, Check-Out, Room Change
of the SentezDelux Program are made.
If “Yes” is selected by clicking on the selection window in the Fast
Rezervation field, the number of each category of rooms, i.e. single,
two persons, etc., to be booked will be selected according to Room Types
in the SentezDelux Program / Group Booking Card section.
Either “Yes” or “No” is selected by clicking on the selection window in
the Voucher No Control field. It is used to control the guests’
voucher numbers.
A selection is made by clicking on the selection window in the Document
No Control field. It is used to monitor the receipts used at the departments.
In the Shift Definition field, shift hours are defined.
Boarding
Figure 6 Front
Office Parameters / Boarding
In the Code field, the
codes of the boarding types that are preferred to appear in the Boarding
Type field at the Boarding Card and Check-In Card sections of the
SentezDelux Program.
In the Name field, the full and real names of the boarding types
will be written.
In the Breakfast, Midday and Enening fields, the
meal types served at different corresponding boarding types are marked.
In the Default Boarding Code field, the Boarding Code that will appear
as the default value when new operations are made in the SentezDelux
Program / Booking Card and Check-In Card sections.
Room Types
Figure 7 Front
Office Parameters / Room Types
In the Code fields, the
short codes of the available different room types of the hotel are selected
by clicking on the selection window.
In the Name field, details of the room code of which is specified
is typed.
In the Number field, the available number of rooms of each room
type in the hotel is entered.
In the Bed field, the bed capacities according to room types are
entered.
In the Room Specs field, the classification of the rooms available
in the hotel are defined according to their properties.
Guest
Figure
8 Front Office Parameters / Guest
The information written in the Guest Parameters field will appear
as the field headers in the Special Information part in the SentezDelux
Program / Guest Cards section.
The information written in the Special Definition field will be
marked in the Special Information part of the Guest Card section and thus
appear as the fields to be selected.
If “Yes” is selected by clicking on the selection window in the Warning
field, the value specified in the special definition during Check-In will
appear as a warning sign.
The field headers that will appear in the Parameter Information part of
the SentezDelux Program / Guest Cards section is defined in the Alphabetical
Parameters field.
The field headers that will appear in the Parameter Information part of
the SentezDelux Program / Guest Cards section is defined in the Date
Parameters field.
The field headers that will appear in the Parameter Information part of
the SentezDelux Program / Guest Cards section is defined in the Numeric
Parameters field.
Night-Audit
Figure 9 Front
Office Parameters / Night Audit
If “Yes” is selected by clicking
on the selection windows in the Auto-Extend Rooms With No Check-Out?
field, departure dates of the guests who have not Checked-Out at their
departure dates are automatically extended for one more day when Night-Audit
operation of the SentezDelux Program
is done.
In the Cancel Bookings With No Check-In? field, it is decided if
the bookings of the guests who have not Checked-In at the date that was
written in the Arrival Date field of the Booking Card should or should
not automatically be cancelled. If the bookings are to be cancelled “Yes”,
or else “No” will be selected by clicking on the appropriate selection
window.
In the Reports part, the reports that are desired to be automatically
prepared by the Night-Audit operation are specified.
Other Reports are the Rooms List with no Check-Out, Rooms List
with no Check-In, Room Status List, Daily Guest List, Daily Receipts List,
Daily City Ledger List, Daily Cash Operations List, Main Current, Main
Current (Special), Balance Report, Department Earning List, Agent Income
List, Daily Room Revenue List, Daily Management Summary, Daily Receipt
Transfer List.
Department
Figure 10 Front
Office Parameters / Department
The department codes required for Night-Audit and other automatic operations are defined.
The value written in bold, which is at the left-hand side of the Front Cash Department Codes field, shows the Front Cash department field that was used before. The ones on the right-hand side can be defined as the other Front Cash department codes that can be used in the hotel. When these fields are defined, the Department Cards that belong to the specified codes must be defined too.
 |
The Front Cash that shall be used by the user can be specified at the Special Code 2 field of the User Card. |
When Front Cash Receipt is entered according
to the front cash code as defined in the Special Code 2 field of the user
card, the Front Cash to which the receipt belongs to is displayed at the
window header.
BreakDown
Figure 11 Front Office
Parameters / Break Down
In the F. Currency field the foreign currency of the break down
prices is written.
In the Definition field the break down name is entered.
In the Price field break down prices are entered in foreign currency.
In the Dept field the department’s code with which the related
breakdown is to be monitored is written.
In the Wa...(Warehouse) field the warehouse’s code with which the
related breakdown is to be monitored is written.
Payment
Types
Figure 12 Front
Office Parameters / Payment Types
In the Payment Types field the options that shall be
used in cash operations are defined.
In the Com% field the commission rates to be applied according
to Payment Types are written.
In the Change Commission Rate on Cash Payment field, the commission
rate to be applied to the SentezDelux
Program / Change Receipt section is entered.
If the Com. Rate can't be changed option is selected, the commission
rate of the Change Receipt will appear as a constant and the user will
not be able to change it.
P.O.S.
Figure 13 Front
Office Parameters / P.O.S.
It will be determined if credit card shall or shall not be
used by clicking on the selection window in the Apply for Credit Card
field.
It will be determined if the limit check will be done in cash or credit
by clicking on the selection window in the Credit Card Payment Type
field. If cash is selected, the guest will have to deposit a sum that
is equal the credit limit.
The available POS system is selected in the Sales Point (POS) Interface
field.
If the selection is made as TOM, the following adjustments must be done.
1 BDE adjustments: (BDE Administrator): When Databases is selected in the Databases tab, the mouse will be right clicked and New will be selected. INTRBASE will be selected in the Database Director Name field of the window that shall be opened. The field that is going to be added into the Databases list shall be named TOM. While TOM is selected, in the SERVER NAME field at the Definitions tab at the right-hand side, POLITEKNIK database file’s name will be written together with the name of the folder it is at (For example: C:\WSENTEZ\DELUX\POLIDAT.GBD).
2 Integration Type: When Check-In operation is done, an entry indicating that check-in was done for the room will be made in the ROOM_CHECKIN table of the TOM database.
While Check-Out operation is done, the entry for that room in the ROOM_CHECKIN table of the TOM database must to be sought and if it is found out that TOMNO field is either empty or has an entry of ‘.’, the check-out will be concluded.
Among the options of “Cash”, “Credit” or
“None”, one will be selected as the working type by clicking on the selection
window at the Sales Point (POS) Working Type field.
A selection will be made by clicking on the selection window in the Operate
on Limit-Exceed field. “Yes” will be selected if operations will continue
even when the limit assigned for the customer is exceeded. If “No” is
selected, it will not be possible to do the operations that exceed the
limit.
If “Yes” is selected by clicking on the selection window at the Sales
Point (POS) Operations with F. Currency field, all sales point operations
and credit monitoring will be done in foreign currency.
In the When double discounted, apply the greater rate field, the method
to be implemented when the guest’s discount rate coincide with the happy
hour discount will be determined.
Telephone
Figure 14 Front
Office Parameters / Telephone
In the Department field, the Department Code by which the
telephone communications will be monitored will be entered.
The fee that shall be charged for the first counter of the telephone communications
will be entered in the First Counter Price field.
In the Counter Price field, the fee that shall apply to the counters,
which follow the first counter, will be entered in Turkish Liras
The rate in Turkish Liras at which the hotel personnel will be charged
for their use of the telephone will be entered at the Staff Counter
Price field.
Switchboard telephone numbers will be written in the Operator Telephone
No. field.
In the Transfer File Name field, the name of the file where calls
that come from the switchboard are kept will be typed.
In the File Record Length field, the record length of the transfer
file will be entered.
Pay TV
Figure 15 Front
Office Parameters / Pay TV
In the Department Code field, the code of the department
from which the Pay TV income will be monitored will be typed.
In the F. Currency field, the abbreviation for the foreign currency
that will be charged will be entered.
In the Price field, the Pay TV fee will be typed.
In the Explanation field, the default explanation value of the
Department Earning Receipt that shall automatically be written will be
entered.
Safe
Figure 16 Front
Office Parameters / Safe
In the Department Code field, the department code by
which the Safe income is to be monitored will be entered.
In the F. Currency field, the abbreviation for the foreign currency
that will be charged will be entered.
In the Price field, type the Safe fee..
In the Explanation field, explain for what service the fee is charged.
Department Groups
Figure 17 Front
Office Parameters / Department Groups
In the Department Groups
section, the classification of the departments that create an income will
be made according the income types.
Interval Operation
Figure 18 Front
Office Parameters / Interval Operation
If the Intermediate Process File Will Be Used box is marked,
the name of the file in which SentezDelux Program will write information
on operations like Check-In, Check-Out and
Room Change will be entered in the Intermediate Process File field.