SentezREST Restaurant Management System enables you many transactions like receipt of orders invoices the stogei purchasing management and cost per day follow up. With SentezREST you can increase the efficiency of your bussiness and customer's satisfaction.
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According to your choice, you can take orders through telephone or internet in fast and practical way with features hand-held terminals,touch screens and customer recognition; you can totally avoid the errors that may ocur when ordering. SentezREST Restaurant Management system is developed for hotels, bars, restaurants and food services industries that firms in each scale easily use to meet the needs of the bussiness. Because its menu structure is proper for touch screen feature, it can be used practically and stylish. With manager reports, you can track sales and revenue of your bussiness daily or instant in a web browser or by sms. So you can easilly monitor the business process and provides strategic tools for managers. It increases the potential of your business, it automates all the business decisions and provides complete automation. .
Multi-Language Support SentezREST Restaurant Management System has support for multiple languages that you can unite your enterprises in different countries in one roof, you can execute all operations simultaneously. Flexible Reporting and Graphic Analysis You can make user specific and business designs for report and analysis according to your needs with using open database. It provides implementing corporate strategies, using the resources more efficiently and planning the goals more precisely with its flexible reporting property. This flexible structure significantly reduces the invesment costs and leads return that is provided from the program quickly. User Friendly Intelligent Solutions SentezREST is a user friend system that has many tools like design analysis tools that can create any type of reports required;executive control panel that enables insant and fast access to information; Analysis Cubes that enables preparing statistical and graphical reports; Central Bank Currency Integration that automatically processes the exchange rates to the system; Sentez Forum that provides instant support and information sharing; Multi-Language Support that enables to use the program in different languages and Report Generator that can prepare any type of reports
Sales Point
You can execute your sales via waiters and cashiers. You can use the hand terminal (Pocket Rest) and the touch screen to receive orders. You can enter the order details on the basis of the ordered product (such as with lemon, on the cubes, undercooked and etc.) and ask for these details to screen as an optional menu. You can mark whole or part of the bill as on the house You can execute return and cancellation operations easily on the basis of either produces or bills You can see the entered orders and cancellations on the defined pointers and screens of kitchens, bars and etc. You can receive orders that are incomplete and with additional materials, and price them automatically. (For example, without salami, with plenty of corn and etc.) Prepared product details can be sent to the hand terminals as messages by touching the relevant row on the touch screen at the kitchen and bar You can add service price to the bill You can follow the package services via telephone numbers and names You can group the products under some certain categories, and execute sales by using the illustrated menus via touch screens and hand terminals. You can create menus and easily Access the products during the sales. You can define promotions (happy hours and etc.) that will be applied for certain periods at certain departments (restaurant, bar and etc.) of your enterprise on the basis of products. You can ensure the happy hour promotion to be effective automatically at the defined departments and periods even if it was pre-defined for a different period. You can ensure quick and problem-free communication between the waiters and kitchen personnel via the product request message on the sales screen. You can immediately make out an invoice for the bills by means of the pre-entered current account information. The users can intervene on the existing tables and bills such as return, addition and revision in accordance with their authorities. In package services, all details of the customers calling the enterprise are screened without touching any key by means of the caller ID component. If the customer does not have a record, you can open a New Customer Card. You can ask for the assessment of the data, which is obtained by following up the working hours of the personnel during a month via the PDKS system, on the basis of a point system
Take Follow Up
You can design the tables in accordance to with your enterprise’s layout and define infinite number of tables. You can follow up the table situations, enter new orders, receive bills, and separate or merge tables by using the drag and drop method. You can follow up the table plan on the basis of either saloons or waiters. You can execute reservations on the internet or manually. You can easily process any table by just selecting the reserved table that was defined in the table plan. You can execute reservation cancellation or follow-up in case of no show up at determined reservation hour and reprocess the table. You can follow up the table situations by authorizing each waiter on certain tables. You can see the open and closed bills list by only one key and process on the list in accordance with your authorization. You can receive payments in accordance to the desired payment type and foreign currency type during the balancing operations. You can obtain any statistics in accordance to the desired payment type and foreign currency type during the balancing operations. You can obtain any statistics in accordance to the desired payment type and foreign currency type during the balancing operations. You can obtain any statistics in accordance with the received payment types. You can apply change operations during the payment. You can execute bill separation for the customers that asks for separate payments or you can merge several bills. You can process discounts on the basis of either rate or amount, and close the bills as ‘’on the house’’ or ‘’ not payable’’
Packet Services
You can perform packet service transductions with different caller ID device or modem. You can see the phone number of the customer on the screen when your phone line rang and if the customer is previously registered, you can access the name and the address before you answer the phone. You can determine a delivery time for your service pack so you can follow the orders that are not delivered in time. You can separate packet service department retail sales department. System provides you automatic transition between departments without user intervention
Client Relationship Management (CRM)
You can track detailed information about clients, you can get shopping statistics. You can follow special dates (birthday, wedding anniversary, etc.) and you can send greeting message with sms or e-mail to the customers. You can separate customers into different groups (VIPs, blacklist, etc.) and you can track customer groups. You can redirect customers in accordance with their enjoy and features also you can follow-up them. You can see the status of the previous account of the customer on the time of sale.
Cash
You can define one or more cashes and obtain cash reports ( X report) on the basis of either cashiers or shifts. You can obtain the daily cash report ( Z report) in detail or as summary You can obtain cash report on the basis of payment types, foreign currency types, costs and sales distribution in accordance to your requirements. You can execute cash opening and closing operations. You can execute centre, banking and cost (expenditures, advance payments and etc.) operations
Stock Management
You can define product groups (foods, drinks etc. ) and you can take statistics based on these groups. You can regulate all freight bill about input/output and you can make counting processes and stock transfers between warehouses. You can make inventory tracking based on store. You can create automatic sale prices on determined benchmarks. You can prepare entry and exit freight bills automatically in accordance with orders given. You can use hand-held terminals in all input-output operations. You can follow cost of sales and sales of stock in a single report. You can make inventory costs with the cost type’s input-OFB, OBF hands on, UFO and FIFO, you can get reports on the basis of the type of the cost. You can follow the status of the stock in all warehouses in a single report. You can define three different units for stocks and you can monitor the stock for each unit. You can print automatic barcode labels via the ordering, inventory and invoicing receipt. You can follow-up the entry, exit, return and exchange processes of stock; you can get statistic reports. You can change the code of all stocks that are moving or stationary; also you can copy the card information from company to company or within the same company. You can make the comparison of stock status before or after the counting process thanks to automatic counting process, you can keep track of your inventory loses. You can perform counting processes quickly and easily by hand terminals . You can produce a serial number for each product, so you can monitor all the movements of the product. You can define special codes (such as expiration date) for serial cards so you can keep track of inventory. .
Production and Prescription
Prescription can be prepared for manufactured and semi-manufactured inventories in accordance with the requested cost type. You can define alternative resources for resource inventories and alternative semi-manufactured units for semi-manufactured inventories. You can define production expenditures on the basis of prescriptions and calculate the expenditure rate according to the amount and cost percentages. Production operations can be executed on the basis of prescriptions or collectively for a requested period. You can execute resource requirement analysis on the basis of prepared menus. Detailed and cumulative cost reports can be obtained on the basis of prescriptions. Product costs can be prepared on the basis of warehouses and in general in accordance with the requested cost method. You can prepare your resource and semi-manufactured requirement planning for your production process in accordance with either your own production quantities or customer orders.
Chain Restaurant Management
You can make card descriptions for all domestic/overseas branches of your company; with defining the IP addresses and database connection settings to this card, you can manage the whole braches from the center office. You can define the product information, product purchase, sale prices, branch based promotions and case information as a task from central office to branches in set time periods. Also you can manage to send this information to branches in set time You can connect any branch online and transfer the information about sale and cash instantly and you can follow-up them from the center You can provide the transfer process to occur automatically in set time intervals. You can watch the product sale information in a single report with division, department and monthly basis as consolidated. You can identify the areas that you want to see in horizontal and vertical axes yourself and you can do multidimensional analyses by filtering according the area you want to do. You can report the number of open-closed addition number, total number of packet services and payment types for whole branches in detail after the transfer process. .
Management Reports
You can track the branches daily sales and cash movements online and you can take them as messages to your cell phone. You can make the all sales information to be e-mailed to you mail address.
PocketREST
You can take your orders easy, fast and accurate with choosing from picture menu in screens, graphic menu or product list instead of paper and pen (captain order). The orders taken are transferred to screens and printers instantly and accurately so the services are made much faster and perfect. You can enter the description information (iced, underdone) on the basis of product; you can make this information come as choice menu You can make the changes cancellation, will not paid and offerings easily on a single screen that orders are taken. You can determine the starter rows of your orders taken with respect to customers desires at that moment; you can send the order of the which product will be prepared to the defined printer (kitchen or bar) or screen when you push the starter button. Because waiters will not waste too much time on preparing orders they can deal with more customers at same time period. Because waiters will not leave tables on his responsibility area, customers can give their orders without waiting. You can send messages of prepared product information to hand terminals with touching the related point in kitchen/bar screen. You can track the reservations over the table plan. You can easily process the reserved table with choosing it on hand terminal table plan. Waiters can make table allocation/merge processes on their responsibility areas within their authority. Because prices are adjusted automatically, it passes the cash and addition accurate. Because order send to cookery and its tracking made by hand terminals, it reduces the waiter movement and noise inside. You can determine different authorities and usage type for each user, you can make table plan on user basis. More than one user can use a single hand terminal with different adjustments and authorities. Any difference made with back office management program (user authorization etc.)Is being effective on the hand terminal instantly. You can determine which products can waiters order, which additions they can see and which tables can they take offer. You can make product and price modifications on the menu through back office management program and these changes are seen in hand terminals instantly. Because waiters can make the addition closing process with hand terminals to open addition and many payment options; there will be no mistake on the additions that make your enterprise to gain %100 customer confidences. You can make addition allocation process on the payment within the waiter authorization with using hand terminals.
WebREST
You can announce menu, promotions and special offers on your own website. Orders that are given via web are automatically transferred to packet service screen. Online sales integration and inventory processes can be made.
Reservation
Reservation Parameters In the code template part a template is determined for reservation cards code. Each new card is opened according to this template. Does a new addition should be opened on a reserved table? With respect to this answer on the sales made by REST2 we will let making different processes on a reserved table. If the permission button is clicked we will allow making new processes on a table as if it is reserved. On the other two options (don’t let and warn the user) a permission process is step in. Reservation Service Cards In this part we define the hours of reservation. Reservation Cards In this part reservation definitions are made; also table, time and reservation status are determined in this part. You can define in which service the card will be used and in which hall the reservation is made. In option part we can determine how much time the table will be held in reserved mode. You can use the description part just as inventory cards for detailed explanations or long notes. Most important part that should be considered in this card is for directing the person to making reservation; you can make discounts in related menus with defining the price per person in some reservations. Price per person should be entered on the person price area for usability of the process. After this process if each sold product will be paid on this price, menu definition area should be left empty. But if this process is applied in determined products; you should press to define new menu and specify the products in a list that person per price process will be made. You can track reservations for all services or determined services on daily basis. You can make new reservation definition or you can double click on the lines on the list and achieve the current reservation cards and you can make change/regulation processes. Reservation List It’s the part that you can take the reservation list with options in the filter. Current information can be registered as Excel, HTML or Text Document. REST Sales Screen Part In this part as it’s explained above, price per person applications can be made or you can just open the current reservation and create a new addition and change the status as checked-in. When you click the Reservation List (Rest2.exe) button on the main menu, you can see the reservation list as following. All the reservations for current day come to the screen; you can make list filtering with reservation status-hall–service information differences that can be seen as subgroup. If the reserved table is checked-in, you can choose the related reservation and with pushing the process button you can pass on to the sale screen. Table plan You can see the reserved tables on the table plan. Of course for this table reservation should be made so that on the reservation card a table should be specified.